To reset your send/receive settings, all you have to do is renaming the srs-file to. If this file gets corrupted somehow, the send/receive will crash. Outlook keeps the send/receive settings in an srs-file. Also see Disable virus scanner integration? Reset send/receive settings Afterwards you can install it again without the mail scanning features or use Microsoft Security Essentials instead.Ĭontrary to common beliefs, you are still fully protected if your virus scanner does not integrate with Outlook. You can also opt to uninstall your virus scanner completely to make sure it cannot interfere while testing. Consult the documentation of your virus scanner on how to properly disable its mail integration components. Turning off your virus scanner will not disable its integration components. If you still have a virus scanner installed which integrates itself with Outlook, disable this integration and try again. Note: If you are getting send/receive errors instead of crashes, see the guide Send/Receive errors Disable virus scanner integration There are a couple of common causes and solutions for this.
How can I get Outlook back to work again?
However, it would be nice to be able to send/receive some new emails as well. I can still use all the other functions in Outlook and Outlook works just fine when I place it in Offline mode. Whenever I try to send a message, click on the Send/Receive button or when Outlook sends/receives by itself, Outlook crashes.
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